Google freezes browser – answer

Recently I experienced a very annoying problem with Firefox, my primary browser. When I would use Google (and sometimes Bing) my browser would freeze up, eventually “(not responding)” would show up on the bar, then it would crash. Every time!

  1. I changed to a different version of Firefox. Same result.
  2. I  tried using a different search engine (duckduckgo.com, ixquick.com, startpage.com, etc) and all would be fine unless it took me to a Google result page, where it would freeze, then crash.
  3. I scanned for everything I could think of.
  4. I restarted Firefox without add-ons and the problem went away!

Great…! Now I had to add back add-ons and see what was causing it. I looked carefully over my list and discovered two online security add-ons:

  1. avast! online security, and
  2. Advanced SystemCare Surfing Protection 1.0.

Preferring to trust my anti-virus over a secondary program, I restarted, then disabled the ASC Surfing Protection (then uninstalled ASC program that kept asking to re-install it!).

Problem gone! Wow…that was unexpectedly easy!

It is possible that this could affect IE or Chrome; I don’t know that, but it is something to consider. Perhaps, similar to having two anti-viruses, these online security programs struggle for dominance and destabilize the browser. Whatever the reason, my browser is behaving perfectly now, so perhaps this will help someone.

 

When was the last time Google made you cry?

I have lots of beefs with Google, but I have to give credit where it is due. Watch this moving ad for “Google India.” Never mind that it is not in English, just read the captions. Oh, and have a tissue ready by the end.

Member of The Internet Defense League

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