Google freezes browser – answer

Recently I experienced a very annoying problem with Firefox, my primary browser. When I would use Google (and sometimes Bing) my browser would freeze up, eventually “(not responding)” would show up on the bar, then it would crash. Every time!

  1. I changed to a different version of Firefox. Same result.
  2. I  tried using a different search engine (duckduckgo.com, ixquick.com, startpage.com, etc) and all would be fine unless it took me to a Google result page, where it would freeze, then crash.
  3. I scanned for everything I could think of.
  4. I restarted Firefox without add-ons and the problem went away!

Great…! Now I had to add back add-ons and see what was causing it. I looked carefully over my list and discovered two online security add-ons:

  1. avast! online security, and
  2. Advanced SystemCare Surfing Protection 1.0.

Preferring to trust my anti-virus over a secondary program, I restarted, then disabled the ASC Surfing Protection (then uninstalled ASC program that kept asking to re-install it!).

Problem gone! Wow…that was unexpectedly easy!

It is possible that this could affect IE or Chrome; I don’t know that, but it is something to consider. Perhaps, similar to having two anti-viruses, these online security programs struggle for dominance and destabilize the browser. Whatever the reason, my browser is behaving perfectly now, so perhaps this will help someone.

 

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1 Comment (+add yours?)

  1. Trackback: #Tor: Hidden Service Protocol Making Searching the Web a Little More Secure #Privacy | Ace News Services 2014

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